Guides
How to run one of these well
Short and specific, in the order you will need them. If something here is wrong or missing, the agent in the corner of this page can usually say so faster than we can.
Getting started
From signing in to a working agent on your page. About ten minutes, most of it spent writing the description.
Importing your existing pages
Copy useful text from any public page into Context, and understand why import is not a live sync.
Writing a persona that behaves
What belongs in Greeting, Persona, Context and Guardrails, and how to fix vague or overconfident answers.
Embedding it on your site
The script tag, allowed domains, and what to do on Webflow, Squarespace, WordPress and Shopify.
Using it in a mobile app
The same agent from iOS or Android: a small HTTP API, no SDK, and how the app proves who it is.
Transcripts and what visitors asked
Reading conversations, getting them by email, and how long they are kept.
Allowances, rate limits and what happens at the ceiling
What counts as a message, what a visitor sees when a limit is hit, and why we stop rather than invoice.
When it is not working
The widget does not appear, it refuses the key, it answers the wrong thing — in order of how often each happens.
Connecting your own MCP server
Give the agent access to live data from your own systems — on the Enterprise plan or a self-hosted deployment.